Mohammed Sikandaruddin Khan
Tags on answered questions
Every person that you will have to assist, is different. Describe what Challenges you mang encounter and how will you overcome each one of them?
Intrested in knowing more about IT support #ITsupport
Hi. I am Jayashankar. Completed 10th Std. Going to select Computer science Group. Can u brief me what are the qualities required for a good computer Engineer. #engineer #professor #computer #student #counselling #it-support
I like hands on thinking jobs that require brain work. #hardwork
Defining help desk as tier 1 support. solving issues users "SHOULD" be trained to troubleshoot and solve themselves, but for whatever reason they can not. If the issue goes beyond tier 1; help desk would create said ticket and route accordingly. To me; this sounds like it can all be...