Edgar Roth, CPHIMS, CSM’s Avatar

Edgar Roth, CPHIMS, CSM

Client Relations
Healthcare IT
Boston, MA
6 Answers
938 Reads
2 Karma



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Leion E. Sep 24, 2016 1630 views
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Robert Q. Mar 29, 2019 736 views

Interview Q&A for Customer Success Management Role

1. Tell me about a time you went above and beyond for a customer. 2. How do you manage your time? 3.How did you handle an angry customer and what was the outcome? 4. Tools you use to measure success, and process to generate your reports? 5. How do you fight churn? These are popular CSM...

#customersuccessmanagment #work #job #career #interview

umma J.’s Avatar
umma J. Oct 25, 2019 215 views