Mark Montz
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In layperson terms, what do you actually do at work?
I help make cell phones work. I help install and run a database that keeps track of where your phone is at, and lets other parts of the telephone network find you to deliver your call. The same database also says what service you are to receive and information about that service. The system can have problems at a lot of levels, and figuring out what the problems are can be a bit challenging. We also have requests for new services, and that takes time to figure out how to make it work... and work with all the other things in the network. We also work with telephone operators around the world because we can impact their networks, and they can impact ours. It is fun knowing how it all is put together!